Privacy Policy

This Privacy Policy applies to information collected in connection with all PSI divisions, including:

Information You Provide

We may collect personal information when you:

• Submit contact or inquiry forms
• Purchase services, programs, travel, or digital products
• Register for coaching, training, or leadership development
• Communicate with us via email, phone, or online platforms

This information may include:

• Name
• Email address
• Phone number
• Billing and transaction details
• Business, travel, or service preferences
• Any information you voluntarily provide related to services

When you visit our website, we may automatically collect:

• IP address
• Browser type and device information
• Pages visited and time spent on the site
• Referral data and usage patterns

This information is collected through:

• Hosting provider logs
• Cookies and similar technologies
• Analytics tools such as Google Analytics or comparable services

Cookies help us understand how visitors use our website and allow us to improve performance and user experience.

We may use:

• Essential cookies for basic site functionality
• Analytics cookies to measure traffic and engagement
• Preference cookies to remember settings

You may control or disable cookies through your browser settings. Disabling cookies may affect certain site features.

We use personal information to:

• Provide and manage services and programs
• Process purchases, bookings, and payments
• Respond to inquiries and customer support requests
• Improve website functionality and user experience
• Deliver training, coaching, and travel-related services
• Comply with legal and regulatory obligations

We may share information with:

• Service providers (payment processors, hosting, analytics, booking platforms)
• Travel vendors and partners, only as necessary to fulfill travel services
• Legal or regulatory authorities when required by law

We share only the information necessary to perform these functions.

Depending on your location, you may have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion where legally permitted
• Opt out of marketing communications
• Manage cookie preferences

Requests may be submitted using the contact details below.

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system is completely secure, and we cannot guarantee absolute security.

The website and its content are provided "as is" and "as available."

• We do not guarantee uninterrupted access, error-free operation, or that all content will be current or complete.
• We reserve the right to correct errors or update content at any time without notice.

You agree to defend, indemnify, and hold harmless Personalized Services International, LLC, its affiliates, owners, directors, officers, employees, contractors, agents, vendors, and service providers from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys' fees) arising from or related to:

• Your use of the website
• Your violation of this Privacy Policy or applicable law
• Any activity conducted through your account

To the fullest extent permitted by law, PSI shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from your use of the website or reliance on its content.

PSI's total liability for any claim shall not exceed the amount paid by you, if any, for the specific service or product giving rise to the claim.

Any dispute arising out of or relating to this Privacy Policy or your use of the website shall be resolved through confidential binding arbitration conducted in the State of Illinois, in accordance with the rules of the American Arbitration Association (AAA).

PSI may seek injunctive or equitable relief in Illinois state or federal courts to protect its intellectual property or proprietary rights. You consent to exclusive jurisdiction and venue in such courts for those purposes.

The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

By using the website, you agree to:

• Provide accurate and truthful information
• Use the site only for lawful purposes
• Maintain the confidentiality of any login credentials
• Respect intellectual property and usage restrictions

We reserve the right to suspend or terminate your access to the website at any time, with or without notice, for any reason. PSI shall not be liable for termination of access.

All website content, including text, graphics, logos, course materials, and digital products, is the property of Personalized Services International, LLC or its licensors and is protected by copyright and trademark laws.

Unauthorized use is prohibited.

If you believe your copyrighted work has been improperly used on our website, please submit written notice to:

Email: [email protected]

PSI is not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, internet outages, labor disputes, governmental actions, or system failures.

Our services are not directed to children under 13, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Personalized Services International, LLC
Phone: 618-310-0077
Email: cs@personalizedservicesinternational.com